Expect the best
About our BPO service
iMarstech provides reliable & cost-effective and comprehensive Business Process Outsourcing (BPO) services. Business transformation services, knowledge services, front – back office services, and technology enabled services are our domain expertise
Organizations today spend a lot of time, energy and operating cost in managing their routine business processes or back office operations. We will partner you to get value addition & competitive differentiation that helps in enhancing & streamlining your processes.
iMarstech BPO (Business Process Outsourcing) Services deliver long term benefits and value added services to customers by:
- Business process re-engineering
- Technology integration
- Knowledge process services
iMarstech have delivered measurable business results to large enterprises and multinational clients in various industries. Our experience and expertise in delivering Order Management services across industries have provided us with a deep understanding of the key requirements within various industries. Based on our experience and expertise, we have customized our solution to meet the needs of all elements within the client's value proposition, delivering an enhanced customer experience while addressing cost and control imperatives through increased working capital efficiency, reduced cost per order, cycle time reductions and optimized processes.
24 x 7 support, round the year
Any channel support (let your customers decide how they like to reach you, email, social media, web based, phone, etc.)
Competency (industry competence helps us anticipate and take necessary steps to handle any change)
Customer service infrastructure (multiple geographies, multiple redundancies are now a must and they are built-into our outsourcing solutions)
Focus on quality and customer satisfaction
Scalable operations with skills to handle any customer service interaction in almost any language